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We would love to hear from you so please get in touch with us at firstname.lastname@example.org if there’s anything you think we could be doing better, something we should be doing more of, or if you would like to work with us.
You might find the answer in our FAQs. If not, or if you would like to speak to us about something, please feel free to drop us an email and we’ll get back to you as soon as possible.
Spend over £60 in one order, and the delivery cost is on us. Free, nothing, nada. Under £60, and the shipping charge is calculated at checkout. Just pop in your address details, and the secure checkout process will connect to our fulfilment service to work out the cost of shipping the socks to your door.
We use Amazon's fulfilment service to be able to offer fast, efficient and cost effective delivery throughout the UK. At checkout, you'll get the option of either express next day delivery, or a slightly slower and cheaper service. Spend over £60 and we'll cover the cost of next day delivery.
We offer a 14 day no quibble returns policy. If you don't want to proceed for any reason, just drop us a message on email@example.com from your order email address with your order number, and we'll process a refund and cancel the order. This doesn't effect your statutory rights.
Absolutely! As soon as your socks are dispatched, you'll receive an email containing a tracking number. The courier used depends on where you live, and how many packs you order. Most couriers will notify you when they intend to deliver, and they'll all give you the opportunity to have your parcel left in a safe place.
Drop us a message on firstname.lastname@example.org and we will look into your order for you. Please include your name/shipping address and the details of your order (please do not send your payment details!) .. we'll get back to you.
By opening an account, you're able to save your details for future orders. If however you'd rather just place the one off order, that's fine too.
If you don't love the socks, you're free to return them to us for a full refund. Just send us a message within 14 days of placing your order. See our full returns policy here.
18 Twisden Road
Call us on 020 8064 0310